Documents
02 - GitHub Authentication Issues
02 - GitHub Authentication Issues
Type
Document
Status
Published
Created
May 26, 2026
Updated
May 26, 2026
Template

Symptoms#

Helmor cannot list remote repositories, cannot resolve account identity, cannot prepare GitHub actions, or shows a connection prompt for a repository you expected to use.

First checks#

  • Make sure you are signed in with the GitHub account that has repository access.
  • Confirm the repository still exists and your account can read it.
  • Reconnect GitHub from Helmor settings if the token or account changed.
  • Retry the workspace action after reconnecting.

Local fallback#

You can still use local repository workflows when GitHub is unavailable, but remote branch context and pull request flows may be limited.

When to escalate#

If reconnecting does not help, capture the exact action, repository, account, and error text before filing an issue.